Client Satisfaction Survey

1. Do you feel Premier Consumer Credit Counseling has provided you with useful information on how to become debt free and financially educated?
1 2 3 4 5
2. Do you feel that our certified credit counselors are helpful, knowledgeable and courteous?
1 2 3 4 5
3. Have you found this website easy to navigate?
1 2 3 4 5
4. Have you found the learning center useful and informative?
1 2 3 4 5
5. Has Premier Consumer Credit Counseling met your expectations and your needs?
1 2 3 4 5
6. Have our counselor and staff responded to your concerns by internet or phone fast enough?
1 2 3 4 5
7. Has our organization improved its services since you started with our program?
1 2 3 4 5
8. Have you found the office hours of our organization convenient?
1 2 3 4 5
9. Would you recommend family and friends to our organization?
1 2 3 4 5
10. Have you felt that our organization is keeping track of your progress?
1 2 3 4 5
11. Do you feel you are the road to your financial freedom?
1 2 3 4 5
Please add any suggestion in the following box.
If you are a member, please indicate your client ID number and name.
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